FAQs
Payments & Safety
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy .
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
Returns & Refunds
Yes, we offer full and partial refunds.
Please inquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged , you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used , you are eligible for a partial refund.
In the case when a product has been damaged , and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.